All of our products are quality guaranteed. It is very rare for crystals to come loose from the shirts. If this does happen, we will be happy to replace or repair any defects caused by normal wear (this does not apply if items are machine washed).
For the absolute best care of your custom product Dirty Girl recommends hand washing all clothing items inside out in order to prolong their sparkle and life. If machine washing is a must, be sure items are turned inside out and use only cold water and low heat in the dryer - this will insure they look their best for a long time! Please do not dry clean.